Shipments Tickets API

This Shipments Tickets API allows the customer to notify DLR about an incoming shipment that needs to be installed in the space occupied by the customer.

This API provides the following functionality:

• Create and submit Shipping & Receiving tickets
• Update tickets that are 'Open' or 'In Progress' ONLY
• Add Comments to tickets that are 'Open' or 'In Progress'
• Attach documents to Shipments tickets
• Cancel Shipments tickets
• View Submitted Tickets [either Completed or Cancelled] by Request ID, Company, or User